OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES The Lead Construction Specialist reports to the Senior Manager Capital Construction for the Central and Southeast Regions. The Lead Construction Specialist will directly manage construction on small to medium sized projects. This position also has the responsibility to coordinate, supervise and inspect construction projects assigned to them and performed by Amtra

OF DUTIES The Senior Maintenance Engineer develops maintenance procedures, methods, and engineering specifications necessary for the maintenance of locomotive equipment. The Sr. Maintenance Engineer applies electrical, electronic, mechanical, pneumatic, hydraulic and related theory to diagnose, test and solve advanced technical problems for onboard equipment. The Sr. Maint

of Duties The Lead Data Analyst Forecasting is a member of the Revenue Management Products team within the Pricing and Revenue Management (PRM) department at Amtrak. This role will assist the Senior Manager Revenue Management Products in continuous forecasting of ticket revenue and ridership, measuring and communicating variance to forecasts based on various driving factor

OF DUTIES The Sr Director Mechanical Operations has overall responsibility and oversight, within a transportation region, for the activities, processes and results emanating from various inspection, servicing and repair functions designed to enhance equipment reliability that will positively and continuously impact customer satisfaction. This role will also collaborate wit

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. ESSENTIAL FUNCTIONS Works in a fast paced environment onboard trains. Coordinates work and supervises a team of food and wait staff responsible for the provision of food and beverage s

OF DUTIES Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Utilizes a variety of test equ

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and

OF DUTIES Serves as an Amtrak nationwide Industrial Hygiene subject matter expert and will assist the Sr Mgr Occupational Safety Programs in developing, implementing, and maintaining Amtrak's company wide Occupational Safety Program to 1) provide the highest degree of safety and health for employees; 2) identify hazards and minimize employee injuries and risks; and 3) comp

OF DUTIES The Program Manager for Testing and Commissioning is responsible for assisting in the delivery of the Hudson Tunnel Project. This position will encompass multiple phases of the project, cross departmental interfaces, multiple technologies, geographies, and Amtrak assets. The Individual in this role work independently with guidance by the Sr Program Manager of Tes

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and

OF DUTIES Performs general police duties, processes and operations for the protection of life and property and enforces federal, state and local laws, prevents crime and preserves peace in a railroad surface transportation environment. COMPENSATION AND BENEFITS The starting rate of pay for this position is $65,601 (candidates who require police academy training). 5 Year La

OF DUTIES The Lead Employee Assistance Counselor is responsible for managing and designing behavioral health interventions for individuals and workplace groups that enhance the overall wellbeing of employees. This includes providing professional, confidential, and timely provision of behavioral health services to employees and their dependents for emotional and behavioral

Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and